TeleNav Track Success Stories
If you have a mobile workforce, TeleNav Track is your key to higher productivity, profits and customer satisfaction.
Select an industry below to see how TeleNav Track has helped our customers improve their bottom line.
| Transportation | Field Services | Construction | Government | Healthcare |
Transportation
“TeleNav Track has lived up to all of our expectations. We are now able to maintain a high level of accountability among our staff.”
AFC Corporate Transportation
Passenger Transportation
TeleNav Track provides the reliability that AFC's former service lacked, including the exact times of all stops and speeds traveled. Not only does this improve the company's position in customer disputes, but it also ensures their drivers were following posted speed limits and driving safely.
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“Every second matters when life is at stake. We rely on TeleNav in these emergencies.”
Carilion Patient Transport Services (CPTS)
Emergency Response
Carilion Patient Transport Services (CPTS), a patient transport service, provides around-the-clock air and ground ambulance transportation to high-level trauma centers. TeleNav helps CPTS dispatch medical staff to emergencies 75 percent faster. This faster response time has given CPTS a competitive edge. CPTS enjoys the advantage of streamlined billing and reporting, too, because of TeleNav Track.
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“With an initial investment of just $6,500, we have increased our monthly revenue by over $150,000.”
C.R. England
Refrigerated Trucking
Delivering goods for DHL, Wal-Mart and other large retail companies, C.R. England needed to improve the way it tracked its trucking fleet, communicated with drivers and documented drivers' compliance with driving regulations. TeleNav Track was chosen for its scalability and the many services that solve the company's business needs.
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“Our trucks cover a large area, and we need to know where they are. Thanks to TeleNav Track, now we do.”
Cooper Freight
Freight Transportation
Cooper Freight is a regional trucking company that serves the Midwest. TeleNav Track has helped Cooper improve both its safety and regulatory compliance, provide more efficient service, and save time and money.
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“We saw significant improvement in staff efficiency and added benefits for our customers by being better able to manage our field resources.”
1-800-Pack-Rat
Storage and Moving
TeleNav Track allows drivers to receive schedule changes while in the field on their handheld devices. Facility managers can also see in real time the status and driving speeds of any vehicle and compare its location and progress against the schedule.
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“Drivers are handed a mobile phone, and off they go.”
Peninsula Trucking
Trucking
The largest dedicated LTL (less than load) foliage carrier in all of Florida, Peninsula Trucking saves $65,000 per year in expenses, while increasing customer satisfaction, streamlining reporting and tracking processes with TeleNav Track.
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“TeleNav Track does everything that other GPS solutions do but at a much more reasonable cost.”
Powerline Freight Systems
Long-haul Trucking
With TeleNav Track's real-time GPS locations, Powerline Freight can give customers estimated arrival times and dispatch drivers based on their exact locations, which saves fuel. The company also finds peace of mind with increased visibility and improved company policy compliance.
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“TeleNav Track was more user-friendly, less expensive, and gave us the ability to better track our drivers as well as access a more extensive variety of reports.”
Western Towing
Vehicle Towing
Western Towing turned to TeleNav Track to monitor the locations of their drivers and view the history of all stops made, enabling them to track mileage, reduce excessive driving and cut fuel consumption. The added bonus is proving their drivers' whereabouts in case of a customer dispute.
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Field Services
“While workers are saving time and increasing productivity, the company has saved on costs and is able to provide even better customer service.”
Brown Electric
Utilities
To manage rising costs of its mobile workforce, its employees use TeleNav's turn-by-turn voice activated driving directions and management gets a clear view of operational productivity with the GPS tracking features.
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“This wise investment will be paying off for a long time to come.”
Diagnostic Labs
Medical Delivery
A provider of emergency and routine diagnostic laboratory services to the medical industry, Diagnostic Labs relies upon TeleNav Track to strengthen its customer relationships, improve productivity, drive down costs and reduce its administrative burden.
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“We are happy with TeleNav Track, we like the fact that we can find out where technicians are at any time. It's a big customer service benefit.”
Federated Service Solutions
Installation and Repair
Federated Service Solutions turned to TeleNav Track to improve communication with technicians. Dispatchers can log onto a Web site for technicians' exact, real-time whereabouts. They also can transmit complete job details, ensure technicians are clocking in and out, and review up-to-date status information.
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“TeleNav Track allows us to jump through hoops for our customers.”
Med-Legal
Legal Processing
TeleNav Track's timesheet and GPS features enable Med-Legal to compare electronic timesheets with a breadcrumb report that shows all stops a driver made, allowing them to confirm that a field rep was clocking in from the appropriate starting point.
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“Despite the rise in fuel costs, we are able to keep our costs down for the customer because we can do more with the same vehicles.”
National Exterminating
Pest Control
With TeleNav Track, National Exterminating knows exactly how long jobs take and can schedule appointment times more precisely, freeing up time for drivers to serve more customers. Revenue increased by $50,000 in the first six months.
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“Our technicians aren't driving around trying to find their way which cuts fuel usage considerably.”
Satellites Unlimited
Installation
Satellites Unlimited has 450 technicians completing more than 1,000 jobs a day. TeleNav Track helps technicians save time and reduce fuel waste by getting them to their job sites more quickly and efficiently.
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Construction
“We greatly appreciate the benefits TeleNav Track offers, and it is extremely easy to use.”
Nobile Construction
Remodeling
Nobile Construction wanted to eliminate paper timesheets and save the fuel expense of carpenters driving to the office to turn in their hours. With TeleNav Track they have customized timecards that include drop-down menus for job name, task code and how long the job took.
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“The knowledge of driving speeds, length and location of stops and past driving routes has proved invaluable.”
Pine Hall Brick
Paving Brick
Pine Hall Brick now has visibility into their trucking fleet with real-time Web-based tracking. And with TeleNav Track's reporting features, management is able to analyze the activities of its fleet to maximize vehicle efficiency and keep costs down.
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Government
“With such significant savings, TeleNav Track paid for itself for five years, in just the first year alone.”
Anaheim UHSD
School Bus Transportation
Anaheim Union High School District chose TeleNav Track to improve communication and monitor school bus transportation. By providing a history of all stops made, TeleNav Track enabled the district to examine ridership and completely eliminate four routes, saving the district $144,000 per year.
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“Our goal was to cover every city street every month, and we've been able to do that. It's been successful.”
City of New York
State & Local
The City of New York looked to TeleNav to improve the process of monitoring street conditions so improvements can be made quickly and efficiently. TeleNav Track provides city inspectors with customized wireless forms for easy data entry on their BlackBerry smartphones for wireless routing to the appropriate agency for corrective action.
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“TeleNav Track tells us where our school buses are without compromising our students' safety.”
NVUSD
School Bus Transportation
The Napa Valley Unified School District turned to TeleNav to improve communication with school bus drivers. With the GPS technology offered by TeleNav Track, the district's dispatchers are able to locate each bus to determine whether it's on schedule and to address parents' questions without interrupting drivers.
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“With this solution we can see instantly if our resources are where they should be, ensuring we make the most of our tax payer's dollars.”
Town of Babylon
State & Local
The Town of Babylon needed to better manage a wide range of municipal responsibilities including snow removal. With TeleNav Track, the exact location of snow removal equipment and clearing routes can be identified. With this real-time information a dispatcher can deploy resources to the most critical areas first.
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Healthcare
“With TeleNav Track, we can respond to patient needs faster and with more flexibility.”
Swedish Medical Center
Home Healthcare
TeleNav Track is used by Swedish Medical Center's Home Care Division and its 200 field employees for safe navigation, while management relies upon TeleNav Track for its fleet management and tracking abilities.
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“TeleNav Track seamlessly integrates with our existing communications systems. It has surpassed our initial expectations.”
TransCare
Medical Transportation
TeleNav worked with TransCare to integrate TeleNav Track with their proprietary dispatch system. From one application, dispatchers quickly locate and dispatch every ambulance in the field. In addition, TeleNav Track offers robust reporting capabilities, documenting drivers' activity.
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